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How It Works About Us Map your operation
A swimming pool at first light, the water still, a service cart with a coiled hose on the deck.
05Running today

AI agents for pool builders and service companies

Routes re-solved, paper replaced, invoices the same day.

Ten years running pools exclusively, and a routing rebuild that took 113 miles a week out of a 163-pool service operation. The fleet handles the route, the proof, the approval gate and the invoice — the office only touches what needs a decision.

Builders, service companies, route managers, owner-operators

DIDM has this live on a named account or on its own operation. The proof line below is measured, not modelled.

Where the day goes now

Routes were drawn years ago and have been patched since. A tech finishes a stop and the proof lives on a phone nobody collects. Invoicing happens Friday for work done Monday, or next Friday. A build lead comes in at eleven at night and gets a call back at ten the next morning, by which point two competitors have already answered.

What it reads

Skimmer, Pool Brain or your route software · QuickBooks · your call tracking · Google Ads · the phone the techs already carry

Read-only, through credentials you issue and can revoke in a click.
The fleet

Six specialists, each with one job and a written cap.

Not one assistant asked to do everything. Six narrow agents that run on a schedule, hand their work to a person, and log what they did. You can read every one of their instructions.

01

Route Solver

Re-solves the whole map into coherent territories in driving order, not the order they were added.

02

Field Proof

Photo and reading capture at the stop, attached to the visit, so the office sees the work without calling about it.

03

Approval Gate

Nothing bills and nothing emails until the office approves the visit — the gate is the product.

04

Same-Day Invoice

Approved visit to QuickBooks invoice the same day, not the same week.

05

Lead Responder

Drafts the reply to an after-hours build enquiry within minutes, held for a person to send in the morning.

06

Chemical Watch

Reads the readings coming off the route and flags the pool trending wrong before it becomes a callback.

06:30, before anyone opens a tab

The Morning Brief

One agent reads everything that changed overnight and says it out loud in under a minute. Items that need a person are named. Nothing in it was decided by the fleet.

Hear the Morning BriefSynthetic voice · invented data
0:00
“

Good morning. Route day. Four techs, one hundred sixty-three stops, and the map re-solved overnight — today's routes are in driving order and about nine miles shorter than the same day last month. Two things need you. First: eleven visits from yesterday are approved and invoiced, three are held because the photo proof did not come through and I will not bill without it. Second: the Ridgeway pool's chlorine has trended down four visits running — that is a pattern, not a bad reading, and it is worth a look before it becomes a callback. Two build enquiries came in after six last night; replies are drafted and waiting for you to send.

Sample script · invented names and figures · Pool Companies

What it never does

The same rule our own agents live under at the agency: unattended things hold read-only keys; anything that writes needs a person in the loop, per task.

  • The office approves before anything bills or emails a customer.
  • Chemical readings are flagged for a person, never acted on automatically.
  • Nothing writes to the accounting system without a human approval.
  • After-hours replies are drafted and held, not auto-sent.
ProofAmerican Pool Techs, Memphis: 354 to 241 between-stop miles a week, measured the same way before and after — about 240 hours of drive time a year back on the tools. Six pool accounts on the book and the exclusive marketing partnership with Pool Corporation.

Name the one boring, repeated task.

That is the whole first conversation. We map builders, service companies, route managers, owner-operators, pick the task your people would most like back, and show you what the first agent would do before it does anything.

Map your operation